| AEO | Authorized Economic Operator |
| AMS | Automatic Manifest System |
| BIFA | British International Freight Forwarding Association |
| BU | Business Unit |
| CoC | Code of Conduct |
| DG | Dangerous Goods |
| HAWB | House Air Waybill |
| ISO | International Organisation for Standardization |
| KPI | Key Performance Indicator |
| POD | Proof Of Delivery |
| SDR | Special Drawing Rights |
| STCs | standard terms and conditions e.g. BIFA, our HAWB or Danmar Bill of Lading |
| SOP | Standard Operating Procedures consisting of operating policies, standards, procedures and other related documentation |
| VAT | Value Added Tax |
